How a Sci-Fi & Comic Convention Handled Unprecedented Growth


When you’re hosting the largest sci-fi, fantasy & comic convention in Atlantic Canada, the last thing you need is an unwanted surprise on opening day. For the organizers of Hal-Con, who dedicate countless hours to plan the event, preventing those kinds of surprises comes down to one goal: making the fans happy.

“We are entirely fan-run and staffed by an extremely devoted group of volunteers who dedicate a great deal of time to the convention’s success,” explains Matt McNutt, Registration Coordinator for Hal-Con. While the work is difficult, it’s worth it to “get to see our attendee’s costumes and their happy faces just before they’re about to be admitted to the convention.”

The Challenge

With attendance growing steadily each year since its inception, Hal-Con needed a ticketing and registration service that could accommodate their growth and, as McNutt puts it, “handle everything that we needed it to do” without breaking the bank.

The Solution

In looking at Ticketbud, McNutt and Hal-Con found a ticketing platform that fit both their affordability and usability needs. “We looked at TicketBud because…the price was very enticing for a nonprofit organization like our own,” McNutt elaborates. “The system is easy to use, setup, and manage” and the collaboration with Ticketbud’s Customer Support team helped to add a great personalized touch to their ticketing experience.

Hal-Con continues to achieve record-breaking growth every year and relies heavily on the Ticketbud platform to facilitate their ticketing and attendee management needs.

Ticketbud provided value to my event by providing an easy to use online ticket system, along with a mobile application to use for on-site ticket scanning. The ticket scanning app worked perfectly with no issues, and sped up our registration process immensely.

Matt McNutt, Registration Coordinator at Hal-Con

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