Your Ticketbud
July 10, 2019  •  by Lisa Carson

Intuitive New Interfaces for Event Organizers and Ticket Buyers

Ticketbud continues to enhance the customer experience

Ticketbud continues to take online event ticketing and registration to the next level, with a strong focus on the customer experience. Announcing an enhanced event page interface and template for event organizers, and new mobile optimized event landing pages to maximize ticket sales from mobile devices. 

New Customizable Event Page Template

These new event pages are a contemporary template for your brand, designed with both the event organizer and ticket buyer in mind. A large impactful banner image allows you to profile your event branding. You can also customize the look and feel by adding images, videos and maps. The rest of the page is clean and clear enabling ticket buyers to quickly access information and register/buy tickets. 

Event page editing made easier with a new WYSIWYG editor

Organizers can edit and preview in real-time how event pages look to ticket buyers, making for a faster and smoother event set-up and customization experience. 

The key elements you see in editor view are:

  1. Banner image
  2. Event title
  3. Date and time
  4. Location
  5. Event Description (including images and videos)
  6. Maps 
  7. Tickets
Event Page Editor

Additional Event Page Elements

If you have set up a Showcase Page highlighting all your events, this will automatically be promoted at the bottom of all your individual event pages. Showcase pages are set up in the organizations section of your account dashboard. Contact us if you want a team member to help you set up an organization Showcase Page.

Social channels will also be automatically viewable on the event page when you connect them in the account dashboard. 

Event Pages are Mobile Optimized

Increase ticket sales with a mobile optimized experience for ticket buyers, from promotion through to checkout. This reduces friction and makes it easy to purchase tickets from mobile devices. 

“With most event marketing being driven through social media, the ability to convert on mobile has a direct and significant impact on ticket sales and revenue. These new event pages, along with the mobile optimized checkout flow, provide a seamless mobile experience for ticket buyers, designed to sell more tickets”.

Kayhan Ahmadi, CEO of Ticketbud.
Mobile Event Page
Ticketbud mobile optimized checkout with Apple Pay integration
Mobile Optimized Checkout with Apple Pay

With people searching for events on mobile devices, ensuring the ticket buying experience is easy to navigate on any device is important for all events. Large multi-day festivals with many different ticket types or time slots will particularly benefit from the enhanced interface, which significantly improves the user experience therefore conversion rates. 

The latest in a series of updates from Ticketbud, these new interfaces enhance the platform’s user experience. We are continually improving the customer experience for event organizers and ticket buyers. Ticketbud’s ongoing commitment to customer experience has been recognized by the Greater Austin Business Awards, announcing Ticketbud as a finalist for the 2019 Customer Experience Award.