The following Terms of Services (“TOS”) govern the use of the www.Ticketbud.com website (the “Website(s)”, “Services” or “Site(s)”), owned and operated by Ideabud LLC. (hereinafter, “Ideabud” or “We,” “Our,” or “Us”) and provide you, the user of the Site (“You” or “Your”), access to and use of the Site subject to the TOS. We reserve the right to update the TOS from time-to-time at Our sole discretion. You hereby agree as follows:
By registering your event on Ticketbud, You agree that You are solely responsible for any and all acts and omissions that occur while You use this Site, and You agree not to engage in unacceptable use of the Site. Ticketbud reserves the right to permanently remove your content, your event listing and or your account from Ticketbud, for any reason and to take any legal action that is otherwise necessary to enforce these TOS. This includes but is not limited to unacceptable use of the Services, violations of these TOS, or violation of the terms of services of our payment processors.
Ticketbud has sole discretion over what is deemed acceptable or unacceptable use.
Your content must be genuine honest and not fraudulent.
You may not use Ticketbud to post content (including photos, logos, videos and copy) or engage in any conduct that is fraudulent, offensive, illegal, harmful, or inappropriate for general audiences including but not limited to the activities, items or services listed below:
- Lotteries, auctions and games of chance
- Adult content or sexually related services, including escort services or pornography
- Illegal services or illicit substances
- Travel and transportation services
- High risk businesses or services
Ticketbud constantly monitors the content on its platform and makes every effort to ensure it complies with the requirements set forth in these terms and conditions. However, due to the nature of the platform there may be scenarios in which content that does not meet our standards circumvents our monitoring efforts. If you found any content to be offensive or inappropriate please report it to us immediately at (firstname.lastname@example.org).
Ticketbud is an event registration and ticketing platform for event organizers to offer tickets to their own events. The platform may not be used to resell tickets or sell tickets to any event that you are not the owner/organizer of. Ticketbud may not be used to sell material goods or merchandise unless it is related to an event being hosted on Ticketbud.
We will not routinely attempt to match Your personally identifiable information to Your usage of the Site or to other information in our possession. However, in instances where We, in Our sole discretion, suspect or determine that the Site is being used for any unacceptable, inappropriate, or illegal purposes, personally identifiable information relating to Your use of this Site may be disclosed to other parties as We deem appropriate. Such information may also be disclosed pursuant to any authorized law enforcement investigation, regardless of whether it was initiated by Us or by another party.
If You use email, through Ticketbud, to communicate with your guests, You represent and agree that:
- You have the right and authority to send emails to the addresses on Your recipient list and such addresses were gathered in accordance with email marketing regulations in the recipient’s country of residence;
- You will use email in compliance with all applicable local, state, provincial, national and other laws, rules and regulations, including those relating to spam and email, and including without limitation, the U.S. CAN-SPAM Act, the Canadian CASL, the EU’s General Data Protection Regulation (“GDPR”) and the ePrivacy Directive, and Privacy Electronic Communication Regulation (PERC);
- You will only use email, through Ticketbud, to advertise, promote and/or manage a bona fide event listed on the Services;
- Your use of email and the content of your emails complies these Terms (including Unacceptable Use rules);
- You will not use false or misleading headers or deceptive subject lines in your emails;
- You will respond immediately and in accordance with instructions to any email sent to you by Ticketbud requesting you to modify a consumer’s email preferences;
- You will provide an accessible and unconditional unsubscribe link for inclusion in every email where one is required, and you will not send any emails to any recipient who has unsubscribed from your mailing list.
If you violate any of these rules about use of email, or if your use email results in bounce rates, complaint rates or unsubscribe requests in excess of industry standards or if your emails cause disruption to the Services, Ticketbud may (without limitation of any other legal or contractual remedies it has) limit or suspend your access to email provided through Ticketbud.
Copyright Policy and Rights to Content
Ideabud does not control the content our users choose to publish through the Service (the “User Content”). However, Ideabud takes all steps to comply with applicable laws and expects users of the Service to do the same. You are responsible for complying with all laws applicable to User Content.
You acknowledge that we do not review any User Content in advance of publication through the Service. However, we reserve the right, in our sole discretion, to alter or remove any User Content and terminate your right to use the Service. Ticketbud is designed to be Search Engine Optimized for the benefit of our users, event organizers. However, User Content designed solely to link to other websites and/or advertise products through the Service will be deleted and we will terminate your right to use the Service. We may copy User Content and disclose User Content for any reason, including, without limitation, if required to do so by law.
Scope of Offerings
Ideabud may periodically make improvements, add, change, and/or update the information and documents on this website without notice. Ideabud assumes no liability or responsibility whatsoever for any errors or omissions, including technical inaccuracies and typographical errors, in the content of this website. Information Ideabud publishes on its website may contain references or cross references to certain Ideabud products, programs, or services that are unannounced or not available outside the U.S. Such references do not imply that Ideabud intends to announce or make available such products, programs, or services in any other country.
Governing Law and Venue
This website (excluding linked sites) is controlled by Ideabud from its corporate offices in Austin, Texas, the United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places have laws that may differ from those of Texas, by accessing this website both you and Ideabud agree that the statutes and laws of Travis County, Texas, without regard to the conflicts of laws principles thereof, will apply to all matters relating to use of this website. Any action, suit, or other legal proceeding that is commenced to resolve any matter arising under or relating to any provision of this agreement or use of this website shall be commenced only in a court of Texas (or, if appropriate, a federal court located within Texas) and you and Ideabud each consent to the jurisdiction of such a court. Ideabud makes no representation that materials on the website are appropriate or available for use in other locations and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.
ADDITIONAL TERMS AND CONDITIONS
Third Party Service Providers
Certain portions of a Transaction may be processed by third party service providers (e.g., PayPal) (“Third Party Service Providers”). Such processing services are subject to the terms and conditions and fee descriptions made available by the Third Party Service Providers. You must accept the terms of the Third Party Service Provider and their fees prior to completing a Transaction. Ideabud assumes no responsibility for services offered by Third Party Service Providers.
Ticketbud is a Member of Event Protect. Event Protect has developed the industry standard in event cancellation protection for ticketing platforms. Event Protect provides its members with worldwide protection against the ticket revenue loss incurred from a cancellation / postponement / abandonment / curtailment of all types of events.
If you experience an event cancellation that is covered under the Event Protect program, Event Protect will act in our name to provide a refund platform via which appropriate approved refunds will be made in our name directly to ticket holder(s). Refunds will be inclusive of booking fees and extras which were purchased as part of an event package.
As an Event Organizer using our Platform you can view the Event Protect cancellation coverage terms and conditions by visiting: http://bit.ly/2B9pGVY
Transactions sold through Ticketbud will be individually presented for protection within the Event Protect program at time of sale. The grant of coverage protects the financial obligations of our Event Organizers to their ticket holders and removes the requirement for Ticketbud to reimburse ticket holders in the case of a cause within the scope of the Event Protect program resulting in event cancellation.
Please note, the Event Protect program does not protect or insure the Member’s clients or customers directly and such clients or customers have no rights under the program. It is The Ticket Agent who receives protection under the program as part of their Membership of Event Protect. If you would like to discover more about Event Protect, please visit: https://www.eventprotect.co/event-protect-standard
Refund Protect Refund Protection is an optional extension to Ticketbud’s standard “Terms of Sale” as stated above and provides a right to a refund in certain defined circumstances outlined in the Refund Protection Wording that appears below.
By selecting the enhanced set of terms and conditions which may be offered to you by Ticketbud within your booking, you will have the ability to apply for a 100% refund of your transaction should you not be able to attend your booking due to unforeseen and/or emergency circumstances.
Refund Protect is not insurance, your refund application and payment will be handled in Ticketbud’s name by Refund Protect who act as the administrator of the Refund Protection extension provided by Ticketbud.
For full Terms and Conditions of these enhanced terms of sale, please visit: https://www.refundprotect.co/member-wording
Any Event Host using the Service agrees to grant Ideabud the right to make refunds on their event under any of the following conditions: 1. Event Host has authorized refunds; 2. Ideabud believes that the Transaction will result in a chargeback; 3. Ideabud believes that the Transaction was made in error, e.g. duplicate Transaction; 4. Ideabud believes the refund should be made due to purchaser’s circumstances and there has been no response from the Event Host within 1 day of refund request; 5. Ideabud believes the Transaction was fraudulent, e.g. because of identity theft, stolen credit cards; 6. User content of Event Host created while using a proxy or other means to obfuscate their real location; 7. Ideabud has already been contacted about fraudulent Transactions from the Event Host’s event; 8. The Event Host’s event does not fit within the Terms of Service of User Content for Ideabud and/or the Terms of Service of the Credit Card Processing (Payment Provider) of the event; 9. Ideabud believes the event is fraudulent, either due to consumer reports or other information.
You agree to pay all fees in accordance with the fee descriptions published by Ideabud on this website and any other fees applicable to a Transaction. Fees are subject to change without prior notice at any time, so you should review the fees each time you use this website.
NO WARRANTIES/LIMITATION OF LIABILITY/INDEMNIFICATION
ALL IDEABUD SERVICES, INCLUDING THE INFORMATION, CONTENT, AND SERVICES MADE AVAILABLE BY THIRD PARTY SERVICE PROVIDERS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. IDEABUD DISCLAIMS ALL WARRANTIES IN CONNECTION THEREWITH, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL IDEABUD BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL DAMAGES OR SIMILAR DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUE, OR LOSS OF DATA OR ITS USE, ARISING OUT OF OR RELATING TO THE IDEABUD WEBSITE OR OTHERWISE, WHETHER IN CONTRACT OR TORT, INCLUDING NEGLIGENCE, STATUTORY OR OTHERWISE.
IN THE EVENT IDEABUD IS LIABLE FOR ANY DAMAGES ARISING IN CONNECTION WITH THE IDEABUD WEBSITE OR OTHERWISE, SUCH LIABILITY SHALL BE LIMITED TO DIRECT DAMAGES NOT TO EXCEED THE FEES ACTUALLY RECEIVED BY IDEABUD FOR THE AFFECTED TRANSACTIONS.
IDEABUD DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMMISSIONS OR CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO ANY TRANSACTION OR YOUR USE OF THIS WEBSITE OR ANY OF THE SERVICES.
YOU FURTHER ACKNOWLEDGE AND AGREE THAT IDEABUD CANNOT AND WILL NOT BE HELD LIABLE FOR ANY INJURIES, ACCIDENTS OR DEATHS THAT MAY OCCUR AT AN EVENT FOR WHICH IDEABUD SELLS TICKETS OR PROVIDES SERVICES AND YOU DISCLAIM ANY CLAIM YOU MAY HAVE RELATED THERETO.
IN THE EVENT IDEABUD IS REQUIRED TO SEEK LEGAL REMEDIES TO RECOVER FEES AND/OR RESOLVE DISPUTES WITH YOU, YOU ACKNOWLEDGE AND AGREE THAT IDEABUD IS ENTITLED TO RECOVER FROM YOU ALL OF THE COSTS IT INCURS IN CONNECTION WITH ANY SUCH ACTION, INCLUDING BUT NOT LIMITED TO REASONABLE ATTORNEY’S FEES AND OTHER RELATED COSTS.