An Important Note about Phishing Attempts Using the Ticketbud Name

A Record-Breaking Year: Event Successes in the Crafting Space for the Modern Quilt Guild’s QuiltCon 2025

QuiltCon 2025, held in Phoenix, Arizona this year from February 20-23, 2025 was a massive success, with record-breaking day pass sales both in advance and at the show. Moving to Ticketbud increased both the volume of day passes sold and kept things more organized than in years past. 

"You guys pulled it off, you did all the things you promised you would do and that was huge. It was a huge weight off our shoulders to have that reliability." said Kelsey Bellmore, Events Assistant for the Modern Quilt Guild (MQG).

The Shift to Digital: A Game-Changer

This year, more than half of all passes were purchased online on Ticketbud's event pages—either in advance or on-site. Each year, more attendees embrace digital admission and move away from paying with cash. This transition has streamlined operations, reduced wait times, and made the entire entry process more efficient.

Efficient Ticket Scanning & Admittance from Rentable Hardware

For the first time, the MQG took advantage of Ticketbud’s rentable hardware this year to admit attendees. Wi-Fi issues initially caused some issues but Ticketbud’s devices with dedicated cellular service resolved the problem. 

Optimal Scanner-to-Attendee Ratio: The MQG team found that a good rule of thumb is that one scanner could handle approximately 1,000 attendees in a day. The team also found that backup scanners charging and backup battery packs were essential.

Re-Entry & Scan-Out Mode

One learning the team found was around scanning users out. Having dedicated exit scanners could allow attendees to exit and re-enter the event on the same day, providing greater flexibility while maintaining event security.

Data Collection & Vendor Insights

Ticketbud allows for custom questions (e.g. ZIP code to understand travel distance, repeat attendance, craft interests) for attendees which can be optionally shared with vendors to facilitate a better understanding of each attendee. These insights help with future planning and are valuable to vendors and sponsors who often struggle with estimating attendee numbers.

The Value of Exceptional Customer Service

Ticketbud’s responsiveness was a standout factor this year, ensuring any issues were quickly addressed. Unlike call centers, the Ticketbud team provided personalized on-call support, even taking last-minute troubleshooting calls over the weekend during the event.

Final Thoughts

This year’s event demonstrated the power of a well-executed digital ticketing system. Ticketbud delivered on every promise, alleviating stress and ensuring a smooth experience. The seamless integration of digital admission, efficient hardware usage, and actionable data insights have set the stage for even greater success in future events.

As the MQG looks ahead, refining their multi-day admission structure, improving re-entry processes, and expanding vendor data collection will be key areas of focus. With the right tools and support, the transition to a fully digital ticketing experience is not just possible—it’s inevitable.

Special thanks to Jessica Woodall for photo credit for the photos featured above.

An Important Note about Phishing Attempts Using the Ticketbud Name

We've recently become aware of a phishing scam where fraudulent emails were sent to event organizers with our name and logo. These emails may ask for login credentials, payment details or other personal information.

Be vigilant

Please note: Ticketbud will never ask you to provide personal information, passwords, or payment details via email. If you receive an email that seems suspicious:

• Do not click on any links or download attachments.
• Do not respond with personal or account information.
• Report it by forwarding the email to [email protected].

We take security seriously and are actively working to stop these phishing attempts. If you ever have concerns about an email claiming to be from us, please reach out through our contact form.

Photo by Kasia Derenda on Unsplash

Ticketbud: A Secure, Stable & Scalable Event Ticketing Platform for County Fairs

As County Fairs transition from taking cash at the door to web-based ticketing and event platforms, Ticketbud offers unbeatable features for County Fair event organizers nationwide.

We power local event management, ticketing and event entry for County Fairs large and small.

We offer:

Low fees

Multi-day scanning

Merchandise upsell support

Reachable, human support

Hardware where you need it 

No crashes on event day

Next steps

We handle County Fairs between 25,000 and 200,000 ticketed attendees. For more information, request a free demo or create a free account to set up your event today.

Ticketbud launches Reserved Seating Ticketing

Ticketbud has announced the launch of its Reserved Seating Ticketing, opening up to a wider range of event organizers wanting to switch to the ticketing provider emerging as a new industry favorite. Reserved Seating is now available to all Ticketbud users. Whether it's a gala dinner, theater, stadium, or more custom seating requirements, Ticketbud can now better support these events.

Reserved Seating by Ticketbud includes venue mapping and custom seating charts, with interactive selection allowing ticket buyers to choose their preferred seats with ease. This feature elevates the attendee experience and gives organizers flexibility to set custom pricing for various seating areas, maximizing revenue potential.

Eve Mason, of Velocity Dance Competition, who utilizes Ticketbud Reserve Seating for their year end Gala in Las Vegas said; "Having tried other ticketing services, I was seeking a more tailored experience. Ticketbud surpassed my expectations by offering customized ticketing sales, prompt assistance from a representative, and on-site support for our event. They truly went the extra mile to ensure our event was a success."

Ticketbud is rapidly gaining popularity with more event organizers wanting to move away from ever restrictive providers and their high ticketing fees. Ticketbud CEO, Kayhan Ahmadi explains, "It's not just the venue mapping and reserve seating, but the granular features that our event organizers love. The ability to pick your own seats at a gala table, or book out a whole table at a discounted rate. Our goal at Ticketbud is to continually innovate and provide solutions valuable to event organizers. We are committed to making advanced ticketing solutions accessible".

Sell out reserved seating venues with interactive venue maps

Ticketbud will help you build and map your venue or reserved seating event.

For more information visit www.ticketbud.com/features/reserved-seating

Ticketbud is not a ticket reseller

We help event organizers with registration and ticket sales.

No you can't resell your concert ticket. We're not a resale platform.

However, we do like to be helpful, so we have highlighted below some ticket resellers that might be able to help you sell that concert ticket.

Ticket resellers are also helpful for event organizers. It’s inevitable that some ticket buyers won’t be able to attend your events after purchasing a ticket. You determine your own refund policies. In some circumstances you may want to recommend a secure ticket reseller solution for your attendees, as an alternative to refunds. It's better for your events to be well attended and not have people upset about being stuck with tickets they can't use.

Here are some ticket resellers to consider:

Ticketswap - Ticket reseller designed as a fair place to buy and sell tickets for concerts, festivals, sports events and more. Ticket markups are capped to a maximum 20% above the original sales price. Based in Amsterdam, Netherlands and founded in 2012. View current Trustpilot rating.

Ticketcity - Ticket reseller that highlights strong customer service and offers a 100% buyer guarantee, with tickets on time or your money back. Based in Austin TX and founded 1990. View current Trustpilot rating.

SeatGeek - Mobile-focused ticket resale platform for live sports, concerts and theater events. Based in New York, NY and founded 2009. View current Trustpilot rating.

Vivid Seats - Independent online ticket exchange and resale company based in Chicago IL and founded in 2001. View current Trustpilot rating.

Stubhub - A market leader in the ticket resale space. Based in San Francisco, CA and founded 2000. View current Trustpilot rating.

Event Organizers: If you are looking for simple solution for registering attendees or selling event tickets, sign up to Ticketbud or learn more here.

The 9 Most Popular Ticketing Features and Tools for Event Organizers:

1. Real Human Customer Support

This has without a doubt been one of the most valuable features a ticketing platform could offer this year.  Event Organizers have been dealing with new challenges, adapting events, or creating ticketed events for the first time due to capacity restrictions. Getting a real person on the phone makes all the difference when you need it. 

Ticketbud’s platform flexibility and real human customer support has set us apart this year. 

“We really value the flexibility of being able to work with the Ticketbud team and saying, ‘this is the problem we’re dealing with, and we need a solution for it,’ then they come back and say, ‘Here’s your solution.’ It’s really nice to be able to have that level of support.” 

Amber Gunst, CEO of the Austin Technology Council.

2. Timed Access Ticketing 

As live events return, event organizers are looking for solutions to facilitate social distancing and manage capacities. Timed ticket access allows a specific number of attendees at allocated time slots, preventing overcrowding and maximizing ticket sales safely. Learn more about timed access ticketing.

3. Refund Protection

Refund Protect is the broadest optional refund protection program available to ticket buyers, and now includes Covid-19 coverage. By integrating refund protection, Ticketbud can offer enhanced terms of sale where customers can request a 100% refund should they not be able to attend their event due to unforeseen circumstances.

4. Contactless Ticketing

Digital tickets make it easy to scan without contact or exchanging paper. Getting people to buy tickets online gives you the ability to collect all their details before the event and quickly scan their digital ticket when they arrive to check them in. 

Ticketbud tickets are also integrated with Apple Wallet, making it easier for attendees to store and find their digital event ticket quickly. 

5. Early Payouts

Getting early access to event funds is always something desirable to event organizers, but with tighter event budgets this year it has become a  major priority. Some ticketing companies hold on to your money until after your event, sometimes months after. This just doesn't work for a lot of event organizers who need early payouts to help fund promotion, pay vendors and cover other upfront event costs. 

Ticketbud offers flexible payout options (daily, weekly, monthly).

6. Online Ticketing for Virtual Events 

Virtual events hit an all time high this year with many organizers having to figure out the logistics of an entirely online event for the first time. Ticketbud made it easy for organizers to quickly set up an event page and start selling tickets right away. Then using our inbuilt communication tools and your chosen video platform (such as Zoom), an event access link can be sent to attendees after they have purchased a ticket.  Learn more about  virtual events. 

7. Inbuilt Promotion and Communication tools 

Tools that make it easy to promote, manage, communicate and track are important to save valuable time. Custom link tracking, referral and promotional codes (including discount and access codes) are very useful, as is the ability to send email invitations. Communication tools that allow for individual or group communication,  including the ability to target those holding specific ticket types.  Event organizers want to keep in touch with attendees leading up to and after the event, particularly important if any contact tracing is required after an event. 

Ticketbud Ad Engine is an optional advertising extra. Access powerful social advertising with advanced targeting features, made easy for events. Optimizing Facebook and Instagram ads based on your ticket sales data, automatically focusing ad budget on ads that sell more tickets.

8. Simple Custom Event Pages 

Event organizers generally need to create an event web page, unless they have an existing  website and are just looking to sell tickets from it. Ticketbud has a simple ticket widget that allows you to sell the tickets right from your own website. However many event organizers are looking to create a custom event landing page where they can sell tickets. Organizers want something that is quick and easy to set up, with no technical skills required. 

Ticketbud provides organizers with a simple template for creating a custom branded event web page that is search engine and mobile optimized.

9. Unlimited Ticketing Types 

Event organizers want the freedom and flexibility to create effective ticket programming with multiple ticket types to help maximize sales. 

With unlimited ticket types you can create early bird sales, exclusive VIP experiences, group packages, tiered pricing, family passes, food and beverage packages, event merchandise, donations, complementary and sponsor tickets, and more.

Even Organizers want to be able to create multiple ticket types without paying more for it. Many have been caught out in the past with ticketing companies that limit the number of ticket types you can have before they charge more. Ticketbud allows organizers to create unlimited ticket types at no additional cost.

Get started creating an event or request a demo. 

Learn more about ticketing with Ticketbud or check out our FAQ page. 

Ticketbud Helps Convert 400,000 Attendee Holiday Festival into a Timed Access Drive-thru Experience

Austin’s largest holiday event that attracts 400,000 attendees each year, has reinvented itself for 2020. Austin Trail of Lights, the city’s second largest event, has been converted into an hourly timed access drive-thru experience.

To accommodate the new format, Austin Trail of Lights will extend from a two-week opening to a five-week event, running from November 28 until Jan 3. Attendees can purchase entry passes online through Ticketbud, with an allocated hourly time slot for a designated evening. The timed entry restricts the number of vehicles entering the experience, facilitating a smoother flow of traffic. 

“Ticketbud has been the trusted ticketing partner of Austin’s Trail of Lights for the last few years, and in 2020 we’ve relied on Ticketbud to help switch our walk-through holiday light show experience into a socially distanced drive-thru event”.


“The Ticketbud team has been a great support helping us create timed access ticket programming with scheduled drive-thru times. By limiting the number of vehicles able to enter each hour, attendees can secure their time and plan their evening without everyone turning up at once. This new programming will help us distribute and maximize tickets over our now five-week event.”

Teri Smart, VP of Marketing, Forefront Networks.
Forefront Networks produces the Austin Trail of Lights on behalf of the Trail of Lights Foundation.

Like so many other events and festivals, this local favorite has had to adapt, but it's set to be an exciting new experience.

“We’re all doing our part to ensure this local holiday tradition continues to shine. The Ticketbud team is really proud of the support we’ve been able to provide so many event organizers this year, helping them navigate significant changes to how they run their events."

Kayhan Ahmadi, Ticketbud CEO.

Ticketbud’s great features make managing large events easy with flexible ticket programming, promotion, communication and sponsorship tools. We’ve also extended our Refund Protect coverage, providing extra peace of mind for ticket buyers.

Our event page calendar feature makes multi-day timed entry ticketing much easier for ticket buyers to navigate to find the convenient date and time they need.

The Trail of Lights Experience 2020

Now celebrating it’s 56th year, Austin Trail of Lights actually began as a drive-thru light show experience, evolving into a walk through event over the years. It’s now going back to its drive-thru origins due to the current need for social distancing to maintain a safe family friendly environment.

The trail’s themed light displays include over 2 million lights illuminating Austin’s Zilker Park. Visitors will be able to tune in via their radio for the Trail of Lights holiday music, highlights, history and more as they drive through the park. 

The Trail will host private nights allowing limited free entry through the STARS at the Trail program for over 30 non-profit community partners. As well as providing vehicle passes to eligible families throughout the Austin Independent School District.

The Trail will be open to guests from November 28, 2020 - January 3, 2021. There are two ways to attend: 

General Admission

Prices range from $25-$35 per vehicle depending on entry time and night with timed access each hour starting at 7pm.

Dash Pass

$60 per vehicle, dash passes allow for early entry between 5:45-7:00pm. Guests will receive a box of holiday cookies and the ATX Lights Savings Card. (Presented by Northern Trust)

All Dash Pass, Fun Run & Premiere Night ticket holders will receive the ATX Lights Savings Card to use at some of the best restaurants, food trucks and shops in Austin. Your card will provide 20% off or BUY ONE, GET ONE.

Tickets On Sale NOW!

As Live Events Return, Event Organizers Embrace Timed Access Event Ticketing

Event organizers are looking for solutions to manage capacity restrictions, as live public events slowly return. Timed ticket access, enables event organizers to allow a specific number of attendees at allocated time slots. This prevents overcrowding, while helping organizers safely maximize ticket sales.    

“Access to a reliable system for managing event capacities has become a big priority for organizers. Ticketbud has been partnering with events across the US to provide these solutions, with great results. Many events are selling out, people want to attend events if they’re managed safely”.

Kayhan Ahmadi, Ticketbud CEO.

Attendee tracing and communication made easy

Scheduled access also gives organizers a mechanism for tracing exactly who was at their event and when. If organizers needed to contact attendees that attended during a certain time period, this is made easy with timed tickets  and Ticketbud’s inbuilt communication system.  

Community events partnering with Ticketbud 

Ticketbud has been working with local event organizers adapting their offerings to the new climate. Big holiday festival partners such as Austin’s Trail of Lights pivoted to a drive through event in 2020. While smaller community events and attractions have found working with a supportive ticketing partner, makes a huge difference right now.

Event organizers started making the switch to timed access in Fall. This included pumpkin patch visits, as well as haunted farms and Halloween drive through events. Ticketbud is excited to help event organizers get back on their feet by making the return to live events easier to manage. Right now it’s vital for people to have a system for managing capacities.

A safe return to family events

In New Jersey, state guidelines required family run Abam's Farm Barnyard Petting Zoo to limit their barnyard capacity.

"The Ticketbud team have been nothing short of amazing in helping create and facilitate online ticket sales for our Barnyard Petting Zoo during the pandemic. The restrictions and guidelines given in the State of NJ forced us to limit the capacity of people in our Barnyard at one time, so we had to rethink how we could keep our barnyard open, while ensuring our patrons and employees safety. 

Our partnership with Ticketbud provided us with a ticketing system that allows customers to purchase online tickets that go on sale each morning, for same day purchase at a specific time slot. This allowed for less contact, no lines or groups of people waiting and a controlled environment that complied with restrictions.

I can't say enough good things about the Ticketbud team with their superior customer service and efficiency. It's been a pleasure to work with them and would highly recommend Ticketbud to anyone looking for ticketing solutions."

Cailin Ptasznik, Abma's Farm

Tickets for entry into Abma's Barnyard Petting Zoo come on sale on the morning of the activity. They manage this with the Sales Schedule in Ticket Settings.

Below you can see an example event page for Abma's Farm Hayride experiences.

Maximizing ticket sales for show house capacities

Home shows have been another popular user of the timed access option. The Junior League of Detroit Designers Show House have made great use of Ticketbud’s calendar feature and timed sessions throughout the day.  

“Selling timed entry with a limited quantity is an efficient way to manage social distancing at an event. Typically we would have crowds in the  mornings and then a big lull in the afternoon. Now we find that we have an even distribution of patrons all day. 

We can also add extra tickets for time periods that sell out quickly, search for lost tickets, access email addresses of ticket buyers, and send promo codes as perks to sponsors. We were pushed to use this platform because of the pandemic, but I cannot imagine going back to our old way of selling tickets next year”. 

Liana Dabir, Junior League of Detroit 2020 Designers Show House

To learn more about what you get with Ticketbud visit our How It Works page.

Coronavirus Update - 3/20/20

Refunds

Dear Ticketbud Event Organizers and their Ticket Holders.

We know many of you have questions given the current state of affairs regarding event cancellations as a result of the Coronavirus (CODIV-19). We want to assure you that event organizers on Ticketbud are still able to process refunds for their events, and we are helping people do this. 

We are however notifying Ticketbud customers of an update to our Terms of Service to change our refund policy, effective immediately. While we do not charge a fee for processing refunds, the Ticketbud fee from the original transaction will not be returned. Ticket buyers will still get a refund for the rest of the transaction. This is in line with standard industry practice during a Federal State of Emergency. 

These refunds will be labeled as a ‘partial refund’, however it is only the original transaction fee that hasn't been included. This will not apply to duplicate transactions, voids and most disputed transactions. You can review Ticketbud's Terms of Use for more information. We continue to be committed to our customers and only make changes to our policies that we believe are fair and in line with our business values. 

We understand this is a difficult time for many. We are doing everything we can to support our customers during this time. 

Your Ticketbud Team

How to Create a Virtual Event Online

Moving to virtual event options amid the Coronavirus Outbreak

Event organizers worldwide are facing a tough period of uncertainty amid the coronavirus outbreak. Most are now making difficult decisions about postponing or cancelling live events. Many event organizers are also now exploring the option to pivot to an online virtual event. While this isn’t a viable option for everyone, it’s definitely worth consideration for those that can.

This is an unprecedented time in our history for online events, and those that move quickly will benefit the most. With more people around the world each day facing the new reality of home isolation, they are looking online to connect and engage with each other. If you’re in a position to adapt and move content online, now is the time to consider this option. You have never had a better chance to capture an online audience than now.

Types of events that can be moved online

While big conferences such as the Adobe Summit and Facebook F8 are going digital, there are plenty of other event types that can also consider this option.  The most viable event candidates for moving online are educational events and conferences, Q&A and panel sessions, speaker tours and podcasting events. There are also entertainers looking at bringing their live shows online. People are getting creative, you can too.   

If you had a live event scheduled, don’t waste all the work that went into it if that content can be repurposed and shared online. If you have an audience of people already interested, keep that interest and take your event online. You also have the potential to reach a wider audience, with attendees able to participate from anywhere.  

Benefits of online events

The usual benefits of an online event still hold true and may be particularly appealing given the current climate. 

Start with value and be authentic

The emphasis should be on good content that provides value, whether that be educational or entertainment. You can live-stream or create interactive sessions from your home office and connect with people anywhere via the internet. Shift your thinking toward what will work for a virtual event. You don’t have to have polished video assets ready to go to run a successful online event. But this also isn’t a time for boring PowerPoint presentations and long speeches. This is an opportunity for authentic engagement with your audience.  

Steps to get started planning your online experience 

  1. GOALS: Clearly define the goals for your event. What do you hope to achieve?
  2. TARGET MARKET: Be clear about your target market. Who is the event for?
  3. VALUE TO AUDIENCE: What do you want your audience to gain from this event experience?
  4. TOPICS/CONTENT: What topics will appeal to this audience? Choose an overarching event topic, a content structure and schedule.  
  5. FORMAT: What formats will best facilitate engagement among your target audience? (Live-stream, interactive, smaller groups or session selections). 
  6. TOOLS & TECH: Identify the right tools and technology to run an online event. Simple cost effective options are available. Zoom has a great range of video conferencing options for various event types.
  7. HOSTS: Depending on your event you will need to organize hosts, speakers, moderators or performers.  
  8. SPONSORS: Do you have existing sponsors for which you can still offer value? How can your sponsor packages be adapted? Are there now new sponsor opportunities that would make sense for an online event?
  9. EVENT LANDING PAGE: Create a landing page where you will direct all promotion and highlight all your event details. (You can create a free event landing page with Ticketbud or add our ticket widget directly onto your own website).
  10. TICKETING: Set up a secure ticketing and registration option. Ticketbud offers low fees, unlimited ticket types and a range of helpful inbuilt tools for event management, communication and promotion.  
  11. PROMOTION: Promote your event across digital channels and networks.     

Promoting your online event with Ticketbud

Benefits of event ticketing and registration with Ticketbud 

Five fast tips for your online event

  1. Record any live streamed sessions for later use.
  2. Create an event hashtag and share this widely among participants, before, during and after your event.
  3. Encourage presenters to help promote the event by discussing and sharing it online with their networks.
  4. Ensure everyone understands the event format, their role and the flow of the event. Especially hosts or moderators.
  5. Test, test, test! Leading up to the event, test that tools and technology are working and key players know how to use them. 

You can do it!

There is going to be a huge gap left by the immediate loss of live events. This void will need to be filled and you have a chance to create a unique online event experience that’s right for your audience. Ticketbud is here to help you set up your online event ticketing and registration for your virtual event.

Coronavirus Update (COVID-19)

We understand this is an uncertain time for everyone, impacting event organizers and event goers worldwide. We know you may have questions, and as always we’re here for you every step of the way.

Recommendations for Ticket Holders

Watch Event Pages for Updates and Reach Out to Event Organizers for their Current Event Status

To learn the status of an event you have tickets for, please first check the event page where you bought the tickets. If there is no update there, reach out to the event organizer. Every event page on Ticketbud has a Contact Organizer button.

Some event organizers using our ticketing platform are postponing events, some are cancelling, we don't have a complete status for all of them. If you have questions about event status or refunds, the event organizer is best placed to answer. Please be patient, as you can imagine there are a lot of enquiries heading their way.

What does it mean if my recent refund is listed as a partial refund?

Recommendations for Ticketbud Event Organizers

Stay Informed and Communicate

We understand this is a tough time for our event organizers. We want to reassure you that we are here to help, and you can reach out to us if you have questions or need advice.

Stay Informed - Keep up to date with news from local public health officials in your area, as event restrictions and advice is being updated daily. Up to date advice about gatherings is provided by the World Health Organization (WHO) and the Center for Disease Control (CDC).

Communicate with your attendees - Ticketbud is receiving calls from ticket holders regarding event cancellations. We recommend updating your event page to let people know if your event is currently still going ahead or if it’s postponed or cancelled. We recommend highlighting your refund policy to reduce email enquiries. 

Ensure best hygiene practices -  For events that are not cancelling, please take steps to ensure good hygiene standards for your guests. Make hand sanitizer available for guests. Encourage guests to regularly and thoroughly wash their hands, and ask them not to participate if they’re unwell with cold/flu symptoms. 

Good hygiene practices you can share. 

Handling Postponements, Cancellations and Refunds

We want to support you to make the best decision for your event, whether that's postponing, cancelling, or moving to an online or virtual option.

Postponing Events 

If you need to postpone your event to a later date, you can simply change the date and also halt ticket sales. As a best practice, first, we recommend using the Email Attendees tool to let your customers know of the event postponement.

You can change the date and time of your event on the Edit Event Page of your Event Dashboard. If you are unsure of the new date, reach out to our support team and we can hide the date and time from populating on your event page. Additionally, if you need to halt ticket sales, you can do so with the Close Sales button located on your event dashboard. You can reopen sales at any time.

Upon changing the date and/or closing sales, all tickets sold for the event will remain valid. The QR codes generated on tickets will not change and will be valid for the new date.

Refunding Events 

Review notice about Ticketbud's updated refund policy.

If your event is cancelled, you can provide customers a refund for their tickets. As a best practice again, first, we recommend using the Email Attendees tool to let your customers know of the event cancellation and refund. Your customers can expect their funds to be credited back to their original method of payment in 3 to 10 business days.

If your event is using WePay or Stripe to process payment, you can simply refund orders via the Orders page on your Event Dashboard. Check out our help article to learn more about issuing refunds. If your event has over 50 orders, reach out to our support team and we can help you issue a batch refund.

If your event is using PayPal to process payment, you can refund orders by logging into your PayPal account directly. Check out this article on how to issue a refund via PayPal.

Thank You for being a Valued Ticketbud Customer

Events are about connecting people through shared experiences. Ticketbud is proud of our partnerships with charity fundraisers, social, business and community events. We continue to be here for you during this challenging time for the events community.     

Your Ticketbud Team

CONTACT: TICKETBUD SUPPORT

Get the cheat code to one of the most powerful social advertising networks - with Ticketbud Ad Engine

Designed for event organizers, our mission is to make it as easy as possible for organizers to successfully create, manage and sell tickets for their events. Now we’re making event advertising easier, with the launch of Ticketbud Ad Engine.  

Ticketbud is excited to introduce our powerful new advertising feature, designed to make highly targeted social advertising easy and intuitive for event organizers. Ticketbud Ad Engine seamlessly integrates social media advertising with Ticketbud events. 

While the audience targeting capabilities of social advertising is powerful for reaching specific audiences, they are rarely easy to navigate. Busy event organizers who have a long list of elements to coordinate, often miss valuable advertising opportunities and don’t get optimal return on investment. 

“Knowing the power of social advertising for events, we wanted to offer the best resources to help event organizers sell more tickets. The Ticketbud Ad Engine powered by ToneDen gives event organizers access to one of the most powerful ad tech networks, in a simple and intuitive way.”

Ticketbud CEO Kayhan Ahmadi.

Access advanced social advertising tools for events

Everything you need to run successful ad campaigns that sell more tickets. Use sophisticated tools to easily identify and target the right audience, with the optimal ad content to drive sales.  

What you get with Ticketbud Ad Engine:

Powerful Audience Targeting and Retargeting - easily set up and test multiple audiences to identify those that lead to more sales. Ad Engine curates the best tools to target the right audience for your event. 

Build Ads that Drive Sales - automatically test various ad content combinations to find the perfect ads that sell more tickets.

Stronger Call to Action buttons - drive action on ads encouraging people to "Buy Tickets".

Automatic Budget Optimization - smart budgeting ensures advertising spend is shifted toward ads that sell more tickets, maximizing return on investment.

Conversion Tracking with clear ROI - know exactly how much in ticket sales your ads generate. No more advertising in the dark.

Ticketbud customers see amazing results with Ad Engine

Ticketbud event organizers love what they can do with Ticketbud Ad Engine and have been blown away by the results. From the simplified set-up, to great functionality and trackable return on investment, customers are thrilled to have an easy solution to their event marketing challenges.

“The new Ticketbud Ad Engine was piloted with large and small events and delivered impressive results for both. Across the board, customers were able to increase ticket sales, and create over 10x ROI from ad spend to ticket revenue.” Ticketbud CEO, Kayhan Ahmadi.

Now available for all Ticketbud customers 

Create the most effective event advertising on Facebook and Instagram and sell more tickets. Ask us about Ticketbud Ad Engine, or get started today.

Ticketbud Ad Engine Powered By ToneDen