Customer Stories*
January 29, 2014  •  by Jane Carter

How Hal-Con 2013 Handled "Unprecedented Growth" Using Ticketbud

Hal-Con, who dedicate countless hours to plan and setup the event, preventing those kinds of surprises comes down to one goal: making the fans happy. halo“We are entirely fan-run and staffed by an extremely devoted group of volunteers who dedicate a great deal of time to the convention’s success,” explains Matt McNutt, Registration Coordinator for Hal-Con, now in it’s fourth year. While the work is difficult, it’s all worth it to “get to see our attendee’s costumes and their happy faces just before they’re about to be admitted to the convention.” With attendance growing steadily each year since it’s inception, Hal-Con 2013 needed a ticketing and registration service that could accommodate their growth and, as McNutt puts it, “handle everything that we needed it to do” without breaking the bank. In looking at Ticketbud, McNutt and Hal-Con found a ticketing platform that fit both their affordability and usability needs. “We looked at TicketBud because…the price was very enticing for a nonprofit organization like our own,” McNutt elaborates. “The system is easy to use, setup, and manage” and the collaboration with Ticketbud’s Customer Support team helped to add “a great personalized touch to our ‘shopping’ experience.” halconpic

Ticketbud was also able to support Hal-Con’s growing fan base on-site as well as online.

“Ticketbud provided value to my event by providing an easy to use online ticket system, along with a mobile application (in both iOS and Android) to use for on-site ticket scanning. The ticket scanning app worked perfectly with no issues, and sped up our registration process immensely”

And the results? “In 2010, we had approximately 1500 attendees and [at Hal-Con 2013] we had close to 5000.  Saturday sold out before lunch time,” said Hal-Con Press Director Joni Crocker. “Never in our wildest dreams did we imagine we’d experience such rapid expansion!” “Ticketbud worked like a charm for us!”]]]]> ]]>