Hybrid Events: One Event, Two Experiences

The events industry has gone through significant changes over the past few years, with the pandemic forcing us to find new ways to gather and connect. While virtual events demonstrated the power of technology in bringing dispersed people together, they also proved the unmatched value of in-person interactions.

Luckily, hybrid events marry the best of both worlds, providing an inclusive and sustainable event that is rich in data and dynamic for organizers and participants alike. These events also pose a unique advantage to event organizers looking to increase ticket sales, by being able to expand their events reach to a larger, global audience.

However, running hybrid events requires crafting two distinct, yet synchronized, event experiences under the guise of one cohesive event. 

Characteristics of Hybrid Events

Hybrid events have been around for decades – think, televised sports, award shows, political events, or concerts. But more recently, the format has expanded to include seminars, trade shows, career fairs, conferences, and more. 

Hybrid events combine aspects of traditional physical events with virtual components to create a coordinated and inclusive experience for on-site and online audiences. The in-person portion of the event includes a physical venue where people gather for workshops, presentations, networking activities, etc. And, the virtual aspect of the event includes streaming platforms, event apps, or software that allow for participation from anywhere in the world. 

While hybrid events offers two distinct experiences, they should look and feel like one event granting every attendee a valuable experience. Achieving this requires proper integration of technology, synchronized agendas, and engaging content.

Hybrid events

Benefits of Hybrid Events

There are many benefits to hosting a hybrid event. First, hybrid events eliminate barriers to entry by allowing attendees to participate either physically or virtually. This flexibility helps overcome geographical, financial, and logistical challenges of attending an event. It expands the event’s reach to new audiences and presenters and can bring in extra ticket revenue.

Hybrid events also help event organizers meet sustainability goals. By offering virtual options, organizers can limit food waste and travel, reducing the event’s carbon footprint while serving larger audiences.

Additionally, these events give event organizers access to a wealth of data. Due to the gamification components required to engage both audiences, organizers can capture important analytics from click details, logins, watch times, poll responses, and more. This data becomes extremely valuable in demonstrating the event’s return on investment to stakeholders. 

In this way, hybrid events also unlock new sponsorship opportunities. Features like virtual booths, clickable banners, or online sessions enable sponsors to collect valuable attendee and engagement data to demonstrate ROI on funding. Event organizers may also use data gleaned from activities to justify charging more for future sponsorship packages. 

A final value added through hybrid events is their ability to extend beyond the event. Content such as recorded sessions, downloadable resources, or interactive platforms can all be made accessible after the event. Event organizers may even choose to repurpose some content for use in other marketing and communications initiatives. 

Planning Content for Hybrid Events

A key challenge in organizing a successful hybrid event lies in crafting compelling and inclusive content that resonates with all participants. This can be a time-consuming process. 

Hybrid events require diverse content formats that cater to different learning and engagement preferences. Event organizers should consider incorporating a mix of lectures, panels, interactive workshops, pre-recorded content, Q&A sessions, polls, and networking opportunities across physical and virtual platforms. 

Proper planning and use of technology plays a pivotal role in enhancing seamless, synchronized interactions between in-person and remote audiences. Utilizing interactive technologies that allow for live feedback and correspondence is a must. And, speakers and presenters should be prepared to engage audiences effectively across platforms. 

Beyond content planning, human connection is cornerstone to any successful event. In-person, this comes naturally due to the proximity attendees have to one another. But virtually, it must be made more intentional. Thus, planners should integrate virtual networking sessions and discussion forums for online attendees to forge connections. 

Expanding a live event online - hybrid events

Best Practices for Hybrid Event Management

With proper planning and thoughtful execution, event organizers can create a seamless, interactive, and inclusive hybrid event experience. To summarize, some best practices include: 

  1. Consider the costs and requirements needed for two venues – one physical, one virtual.
  2. Be aware of time zone differences between in-person and online participants. 
  3. Make clear the features of online versus in-person event experiences within event marketing and communications. This way, attendees can evaluate which experience is right for them. 
  4. Choose appropriate technology solutions. Select virtual event software that allows for live streaming, interactive discussions, online exhibitions, and breakout sessions or networking. Be sure to hire and train staff to offer technical support throughout the event. 
  5. Prepare for technical issues. Test technology prior to the event, and set up contingency plans in case something goes wrong during the event. 
  6. Create engagement opportunities for both audiences through live polls, Q&As, breakout sessions. And, keep track of participation data. 
  7. Provide access to recorded sessions, presentation materials, and resources to attendees after the event. Then, repurpose content in other marketing and communication initiatives.

Nine Ways to Go Green at Your Next Event

A growing global awareness of environmental concerns has encouraged many industries to realign business practices according to greener values. This holds true for event management, which when done sustainably can help the environment, as well as improve an organization’s reputation, cost efficiency and long-term success.

According to a study published in Nature Communications, the global events industry accounts for more than 10% of global CO2 emissions annually. And, another study found that events contribute 2.5 pounds of landfill waste per person per day. These findings demonstrate why 80 percent of meeting professionals consider green initiatives when planning events. 

Sustainability is Good for Business

One in three U.S. adults say they spend more time thinking about the climate than they did before the pandemic; and 68% of highly empowered consumers report choosing brands that reduce their environmental impact, according to Forrester research.

Choosing greener practices not only engages these audiences, it can also reduce the costs of energy, water and waste management. And the good news is event planners can start small. It’s not necessary to reimagine and reorganize an entire event to have a positive impact. 

Below, we offer nine ways event organizers can incorporate more sustainable practices into event planning, while motivating partners and attendees to pass it on. 

Festival planners of Lollapaloza in Chicago, Illinois strive to reduce environmental impacts of the event year after year.

1. Host Virtual, Hybrid or a Series of Satellite Events

Research by MeetGreen shows that air travel by attendees, speakers or sponsors accounts for 70% of an event’s carbon footprint. Meaning, reducing travel is one of the easiest and most significant ways to make a large environmental impact. 

If the content allows, make the event virtual, or create hybrid options to limit the need for people to travel. Researchers from the University of Cambridge found that hybrid conferences combined with the promotion of land-bound travel “could be a feasible compromise to reduce emissions by almost 90%.”

If in-person is necessary and resources allow, organizers might also consider hosting several satellite events in convenient locations across states or countries to meet audiences where they are at. 

2. Go Paperless

Embracing sustainability requires adopting innovative event technologies and practices, replacing physical needs with digital solutions. This reduces the need for paper products and can increase efficiency and effectiveness of event planning and execution.

Start with registration. Ditch paper invitations and registration forms. Instead, create a free event website and online registration form with Ticketbud’s event registration platform. Ticketbud also issues electronic tickets which can be scanned at event check-in to reduce printing needs. 

During the event, trade out traditional posters or brochures for digital visuals. Use AV to broadcast important marketing or event content, and host important speaker, sponsor or event information on an app or website. 

To help people access the materials, simply post a QR code at check-in or email instructions ahead of the event. Driving web traffic or content downloads can also capture important information about audiences and their engagement.

Click here to read Nine Cool Technologies to Help Plan Your Next Event

3. Offer Alternative Transportation

Above, we mentioned how air travel can inflict a large environmental toll. When working toward a more sustainable event, it’s important to educate attendees on the impact and provide recommendations on how to work around it. 

Whenever possible, promote eco-friendly transportation. For example, festival planners at Lollapalooza encourage event-goers to take “low-emission” routes to the festival, such as buses, bikes, or carpools. It may be economically and environmentally beneficial to partner with an e-bike or rideshare program to offer free rides or discounts to guests commuting to the event. 

Also, don’t neglect any freight and shipping involved with gathering supplies or swag for the event. When possible, opt for local vendors and scheduled pick-ups. 

4. Find an Eco-Friendly Venue

Venues make up a large part of the event budget. To make sure it’s money sustainably spent, look for venues that have third-party sustainability certifications, such as LEED, APEX/ASTM, Green Key, or IACC Green Star. Or, ask about the location’s energy use or water or waste management practices, such as low-flow toilets or recycling.

For local events, select a centrally located venue that is accessible by public transport. If expecting out-of-town guests, choose somewhere close to an airport or train station to reduce travel. If possible, identify outdoor venue options. 

For help identifying environmentally-conscious venues, check out online directories like Book Different, Green Globe, and TripZero; or read “5 Convention Centers that are Mastering Sustainability.”

5. Choose Partners and Vendors Wisely 

Denver’s Great American Beer Festival has a strong environmental backbone. Its sustainability program includes waste reduction, resource recovery, energy use and education. These efforts are supported by like-minded organizations featured on its website: ZeroHero, Freeman Exhibit Services, Colorado Convention Center, Centerplate Catering, and the Colorado Carbon Fund. 

Through these partnerships, the festival is able to turn a profit during its annual event while realizing large-scale environmental goals. So when looking for vendors or sponsors, lead with sustainability targets and ambitions.

Forge relationships with vendors with well-documented ESG initiatives, such as printers that utilize recycled paper products or caterers that source locally. Find vendors who are members of the Green Business Bureau, an association committed to clean transportation, waste management and other green practices. 

To get started, check out this open-sourced and vetted database of sustainable event vendors, created by Happily

6. Eat Green

Though it may come at a higher cost, a locally sourced farm-to-table menu will result in higher quality food with less impact on the environment. To further reduce the event’s impact, consider offering a plant-based meal or courses. 

The World Wildlife Fund estimates that up to 18% of global methane emissions come from livestock. So, swapping out meat for more veggie options can be a strong demonstration of dedication to hosting a sustainable event. 

And, remember that quantity is just as important as quality. According to MeetGreen, more than 20% of waste created by an event is organic material, including food and compostable serving ware. To avoid food going to waste, have guests preorder food or close registration before catering numbers are due. 

This is easy with Ticketbud’s ticket editor, which allows planners to modify and automate registration timelines and create custom questions for guests to answer when registering for the event, such as “Will you be staying for dinner?” or “Select chicken, beef or veggie.” Get started here. 

7. Reduce, Reuse, Recycle

Of course, food waste still happens. So, come up with a plan to avoid putting it in the trash, such as partnering with a local shelter for food donations. If choosing this route, inform the event and catering staff in advance so they know to box and properly store any leftover food. 

If donation is not an option, look to the example set by the U.S. Open. Since taking on green initiatives in 2008, “Nearly 900 tons of food waste has been converted into nutrient-rich compost for gardens and farms,” including the flower beds at Arthur Ashe Stadium. 

But remember, food and compost waste is just one fifth of waste at events. To avoid sending the other 80% to the landfill, devise a plan to manage waste and educate attendees on the process and importance. If the venue does not offer recycling or composting, contract out the services. A vendor can provide bins, signage and removal services. Extra staff or volunteers may be required to help collect, sort and encourage attendees to dispose of waste in the proper manner.

8. Get Attendees Involved

Hosting a sustainable event goes beyond event day and considers its lasting impact. So, how can an organization motivate attendees to carry the mission forward? 

Start with education. Make clear in event marketing and messaging why the organization is taking action and the impact it hopes to make. The more people understand the why, the more likely they are to act. This will encourage them to be more compliant during the event and may inspire them to be more sustainability conscious after the event. 

Some organizations may choose to incorporate volunteer projects within the event itself, giving attendees an opportunity to get hands-on with the mission and efforts. Or, they may direct attendees to their social media pages or newsletters, where they post local initiatives or projects with volunteer opportunities. 

If welcoming travelers to the event, create a welcome packet and email a recommendation list of businesses or restaurants that support sustainable initiatives. Or, encourage attendees to help the organization offset event emissions by participating in a donation program which contributes to achieving carbon zero or other green initiatives.

Using Ticketbud’s ticket editor, event organizers can create a separate fundraising line to accept online donations directly from the registration page. Learn more about how to add various ticketing options such as donations on Ticketbud.

9. Start Early and Hold Yourself Accountable

From the early stages of the event planning process, design with green in mind. Include sustainability goals alongside all event KPIs and lay out a timeline of objectives and tasks that will help achieve it. 

Utilize online tools, such as SAM or Sustain.Life, to determine the carbon footprint of the event and identify areas that can be improved: energy efficiency, waste reduction, transportation, etc. Then, share these projections and goals with potential attendees and partners to encourage participation and support. 

After the event, put together an impact report to compare goals and results. Distribute the findings to partners and attendees to communicate the impact and show gratitude for their participation and contributions. This demonstrates that the organization is dedicated to the cause and fostering supportive relationships around it. It could also be the reason a person purchases a ticket or a sponsor contributes more funding to a future event. 


In sum, promoting environmentally friendly initiatives and event management practices demonstrates social responsibility and may attract new attendees, clients, partners whose values align. It shows that the organization is concerned not only with profits but with the well-being of the community and the planet. It’s good for the brand, and it feels good to know an event can create both lasting memories and a meaningful impact.