Dashboard Orientation Video Tour

There are 3 dashboards you will come across on the Ticketbud platform.

• The Account Dashboard – which holds all your information at an account level and all the events that sit under your account.
• The Event Dashboard – where you manage your individual events
• An optional third dashboard called Organizations – a bit like creating sub-accounts. This would be beneficial for someone running events for multiple organizations for example.

An account can have multiple events that sit under it. An account can also have multiple organizations (or sub accounts) that sit under it.

When you first sign up to Ticketbud and create an event you will be in your Event Dashboard. However if you sign back into Ticketbud another time, you will enter into your Account Dashboard.

Account Dashboard

Your Account Dashboard houses all the information about your Ticketbud Account. Here you can see all the events created under your account.

Your Account Dashboard menu includes an Account Profile Page. This is essentially the account that hosts all your events, so you can create a profile here for your brand or business if you wish. Similar to the event pages you can add a large banner image at the top. You can also add an Avatar or logo here to represent your business account.

Complete your basic information and relevant social profiles here. And then save at the bottom.

That Event calendar with all your events can be added to your own website using this calendar widget.

Your Account Dashboard menu also includes an option to search ticket orders across all your events

Under Reports you can review year on year reports across your events.

Payment configuration includes your payment processor settings

Invoices are here, and notification settings across all events

My Tickets is where you find any tickets you’ve purchased as an event attendee with Ticketbud

Integrations includes our platform integrations with partners such as Salesforce.

Account Settings allows you to change your profile name (which is automatically set as your email address). You can also change your Ticketbud account password here.

You can edit your event Terms and conditions here if you want them applied to all the events you create under this account. Or you can manage terms and conditions at the individual event level if  you prefer.

You can Create a new Event from your Account Dashboard.

Creating Organizations

You can also create Organizations under your account.

Similar to the Account Profile Page, where you can have a business or brand that all your events sit under. The Organization function allows you to create additional versions of this.

This might be helpful if you organize events for multiple businesses or brands. Ideal for multi day festivals or if you wanted to organize your business units under different organizations. There’s a lot of flexibility with this feature and we can help you work that out.

If you create an organization a new dashboard will appear under your account to manage that organization and the events created within it.

If you click the arrow next to your account name you will see a list of any organizations you have access to under your account.

Event Dashboard

The first part of the Event dashboard is this overview page showing you ticket sales data, gross sales, payout, total tickets sold, ticket sales by day, with a breakdown by revenue and by ticket count

The Edit Event Page is your even page template that we went through in a previous video

Event Settings is where you can manage details about your event such as the payment provider you’re using to collect your funds. As well as a range of other settings and notification preferences specific to your event. This includes terms and conditions, information for the ticket confirmation thank you page, and the content for the ticket emails.

We go into Event Settings in more detail in another video.

Tickets is another element of your Event Dashboard. This is where you find your Ticket Editor – where you add your ticket types and information

Custom Questions – which is anything you might want to ask people when they register or purchase tickets for your event.

Ticket Layouts – allows you to customize your ticket design.

Event Protect is an optional event cancellation protection for event organizers.

Orders will allow you to search through the tickets purchased for this event. You can also create complementary tickets here, as well as record any offline sales.

Ad Engine is an additional advertising feature we offer that makes creating social ads easy for event organizers.

We also have a range of included promotional tools, from promo codes, sponsorships, and social tracking tools, referral links, ticket widgets, invitations and attendee email communication.

Collaborators is where you can add team members to help you manage different elements of the event.

Check-in is for event day management. You can check-in guests here or on our free app. You can also create printed guest lists or search for guests here.

Finally you have event reporting, which allows you to review sales broken up into a variety of different helpful reports.

Last but not least, If you’re looking for help, you have access to our Help Center via quick links.

You can also click the intercom chat icon to find helpful resources or to reach out to us if you need assistance.