offer a rich ticketing API for all of your needs? We have been using our own API to handle our ticket sales, reports, mobile app as well as integrations for some of our best customers. If you are running a trade show, you may be interested in what SelfBuild has built on top of our API. Just watch the video below. A day in the life of a ticket from SelfBuild Ireland on Vimeo.]]]]> ]]>
With densely packed bags and a spirit that only frontiersman feel, we set out to Greeley, Colorado for the annual Rocky Mountain Airshow. Our goal was simple: process credit cards at the gate and train the gate staff on our easy to use ticket scanner. While our goal was well defined, there were a few uncertainties: How were we going to get internet access to a remote location? How many people are actually going to show up? What do we do if the weather doesn’t work out? On August 20th 2014 at 2:00pm Central Time, we departed determined to make another successful event.
YouLive. We do not control the revenue from the ticket sales for this event. At Ticketbud we offer a service that allows anyone to setup and manage awesome events. For this particular event the organizer chose to connect their own payment processing instead of using our payment processing. In doing so, we have no control over the funds, and are unfortunately not capable of issuing refunds to ticket holders. We have contacted the payment processor to investigate the matter further. It is up to them to come to a resolution regarding the ticket sales revenue. We are not making any accusations of fraud, we are being cautious to prevent the possibility of fraud. We provided the organizer of this event 24 hours to respond to the allegations put forth by this community. We did not receive a response, and therefore made the decision to halt further ticket sales. However, we do believe that there is enough compelling evidence to halt ticket sales until we hear further from the organizer. Once we verify that the event is legitimate and will take place, we will re-open ticket sales. We would like to thank the YouTube community for bringing this to our attention and working with us while we came to a resolution. If you purchased a ticket to this event, we recommend that you contact the issuing bank for your credit card and inform them of the situation. ]]]]> ]]>
You will be greeted with this interface:
From here you can add attendee information for any number of attendees, adjust prices for this ticket sale, or set the entire order as a complimentary ticket order.
We think you are really going to like this feature for all of your offline ticket sales needs as well as sending complimentary tickets to those special VIPs.
Have a great event!]]]]> ]]>
If you enter the email address used when purchasing or receiving tickets, we will locate all of your tickets for you.
When we find your tickets in our database, you will receive an email to verify that you have in fact requested these tickets.
Clicking the link in the email (seen above) will bring you to Ticketbud where, if you don’t already have an account, you will be asked to you set your new password. From this point forward your new account will have access to all of your Ticketbud tickets which you can view, print, or display on your mobile device at the event!
When you first view your ticket interface you will need to click on an event name to view the corresponding tickets to that event.
From here you can conveniently print your tickets, add the event to your Google calendar or contact the event organizer if you have a question.
We hope you are as excited about these features as we are! It’s just another way Ticketbud is constantly bringing new features and tools to organizers and attendees every day!
photo credit: Hryck. via photopin cc]]]]> ]]>
“How do I know if my attendees actually received their invitation/tickets?” This used to be a problem. Not anymore! As Ticketbud continues to design and implement new features and tools, we are now proud to announce our latest reporting tool giving you powerful insight into the email activity associated with your event! If you send out invitations, we will report an updated status indicating that your invitations have been processed, delivered and opened. We do the same for your customers tickets as well. You can access this convenience directly from your ticket sales page, and from your invitations page.
No longer will you have to worry over the question of “Did my attendees receive their tickets/invitations?”. This incredibly valuable tool will make your event planning and organizing a little bit easier. Its your event, you are in charge!]]]]> ]]>
Now anyone who lands on your event page will not be allowed to register or purchase tickets to your events (unless they are on your list but we’ll explain that in a sec.)
To send invites, go to your event dashboard, and click on “Send Invites”.
You will be greeted with the option to either enter people individually, or upload a Comma Separated list of names and email addresses. Both options are there to cater to different use cases. If you are sending out your first blast, you will want to use the CSV upload option. If you need to quickly add a few people, you can type them in and send them their invitations and get back to planning your event.
Uploading a CSV:
Adding people individually:
That was easy! Now what? Your users will receive their emails with a special link to your event meant only for them. When they click on this link they will be greeted with your event page and be able to register or purchase tickets. Are you afraid that they will just blast their link to all of their friends? Don’t worry! Once they have completed their registration or payment, this link will no longer work.
Since you have done some of the work for your attendees, they will not have to enter their name and email address on their registration form. So what has happened here? We have made your exclusive event exclusive and the action required by your attendees dead simple.
You’re on the list with Ticketbud!]]]]> ]]>
You can now access all of the conveniences of managing your event from a single location. We summarize important statistics about your event so your life is a little easier.
We have also done a little reorganizing to make the navigation of your event management simple to follow.
Along with these new and important views, we are releasing a much requested feature: Custom Event Content. We are allowing you to customize the emails that your attendees receive as well as the content that your attendees see on a successful ticket purchase.
To access and change your event content, click on “Custom Content” from the new event dashboard. Here you will be able add special instructions for your attendees.
We have received a lot of feedback asking us to disable ticket delivery to accommodate your registration requirements. You can do this inside the “Custom Content” section.
These changes are laying the groundwork for more great features you have requested. As always, we would love to hear your feedback!]]]]> ]]>
Now you click on the “Promotions” link with the bullhorn icon for one of your events:
You will be greeted with a page showing all of your promotions for this event. Click on “Add Promotion”.
To setup your 10% off discount, configure your promotion as you see below. Pick your own promotional code, this example uses a generic code.
Now to setup $10 off of your VIP tickets, click on “Add Promotion” to add another promotion. Configure it as you see below, once again choose your own promotional code as this is a generic example.
Your promotions page should now look like this:
Your visitors will now have an entry box where they can enter these promotional codes.
If you prefer, you can pre-fill this promotional code for your advertising. Simply copy the convenience url and use it in your correspondence. When your attendees click on the link, the promotion will already be applied.
We are excited to release this feature, and hope that it makes your job easier as an event organizer. We love to hear your feedback, so please feel free to drop us a line.]]]]> ]]>
Instant Payment Notification Service. This is a great way to get paid for the tickets for your event. Almost everyone has a Paypal account, and it’s not required to have a Paypal account to complete a purchase. At Ticketbud we listen for the successful payment notification from Paypal in order to release a ticket to your attendee. This works smoothly and transparently. Unfortunately, there are a few snags that we have experiences on behalf of a very small minority of customers. If none of your attendees are receiving their tickets, then it is very likely that there is an issue with the paypal account you have setup for the event.
